QCC Microsoft accounts will require the use of an authenticator app on your cell phone effective 10/21/24. Your account is your username@qcc.mass.edu. This will protect your account more securely than text messages using Microsoft’s Authenticator App. For an in depth look at How to use Microsoft Authenticator here is a video.

You will need to add another method for authentication in order to use the Authenticator App. for your QCC account. This can be done by navigating to https://aka.ms/mfasetup and signing in with your provided QCC account and current password as shown below.

Select Add sign-in method.

Select Authenticator app in the drop-down menu.

User is prompted to download the App (this step is already done). Click Next.

If prompted, allow notifications. Then add an account, and select “Work or school”, Click Next

Use the App to scan the QR code, then Click Next.

You should get a notification on your phone that the account is added successfully and you will see the qcc.mass.edu account in the App. Click Next on the computer.

“Let’s try it out” window appears with a number. Type this into your phone. Then tap Done.

Your account is now set up to use the Authenticator App for MFA.

Note: If this is your first time logging into your account OR you are prompted with the screen below, this is your prompt to set up the secondary method of Authentication and you should download the Microsoft Authenticator App, then follow the above steps.

After successfully entering your credentials, you will be presented with the following screen.