Trouble with blackboard? Other unexplainable issues with your browser (data not showing)? We recommend clearing the browser cache and site data. Below are links for instructions on each browser.      Chrome: https://support.google.com/google-ads/answer/32050?hl=en-AU&sjid=8178452229280289431-NA Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Edge: https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4 Safari: https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/17.0/mac/14.0    NOTE:  Recommended browsers for Blackboard are Mozilla Firefox and Google Chrome 

The recommended browser for Respondus Lockdown is Mozilla Firefox to download the Respondus Lockdown Browser. If you encounter the error “S-mode enabled.” You may disable S-mode (use google search for instructions).  How do I install Lockdown Browser? This link will provide general Install Instructions, but QCC has a unique download link available from your instructor. View and download the Student Guide for the Respondus LockDown Browser. If you are required to install Lockdown Browser, you should only use the download link provided to you by your instructor.  **Lockdown browser cannot be used on a phone.  System requirements:   Windows: 10 and 8.  Mac: MacOS 10.12 or higher.  iOS: 11.0+ (iPad only). Must have a compatible LMS integration.  Additional information on using lockdown browser - https://web.respondus.com/wp-content/uploads/2019/08/RLDB-Quick-Start-Guide-Bb-Student.pdf     If you want additional support, you can contact our Blackbelt Support services through our IT Service Desk at 508-854-4427, select 1 and 1. This service is available 24x7.