After you login to Microsoft365, on the Microsoft 365 home page, you can click on the question mark button (?) in the top right corner to open a "Help" search box.  Type a term or phrase into this search box to find further information and instructions.  For example, type "download a Word document" into the search box to find information about how to download a Word document.  The results of the search will show up on the right side of the page.  Click on the blue title of whichever result seems like it will provide you with the information you are looking for. 

Go to https://www.office.com - Sign in. Be sure to use your QCC Email address as the username and password. Once you login, you will be prompted for Multifactor Authentication (MFA).  On the Welcome to Microsoft 365 page, click on the "Install Office" button in the top right corner For further information on how to install\access Office 365 on your personal devices, see the student guide below. Document: Student-Guide-Login and Install_M365 You are eligible to download Office 365 on up to FIVE devices\computers at a time.  If you need further assistance with installing Office 365 on your personal device, you can call 508-854-4427, dial 1 & then 1 for BlackBelt Technical Support 24x7. 

QCC Microsoft accounts will require the use of an authenticator app on your cell phone effective 10/21/24. Your account is your username@qcc.mass.edu. This will protect your account more securely than text messages using Microsoft’s Authenticator App. For an in depth look at How to use Microsoft Authenticator here is a video. 1. Download the Microsoft Authenticator App - Download the App in Google Play or Apple Store Google Play Store: Android – On your Android device, go to Google Play to download and install the Microsoft Authenticator app. Apple Store: - On your Apple iOS device, go to the App Store to download and install the Microsoft Authenticator app. 2. Multi-Factor Authentication Registration You will need to add another method for authentication in order to use the Authenticator App. for your QCC account. This can be done by navigating to https://aka.ms/mfasetup and signing in with your provided QCC account and current password as shown below. Select Add sign-in method. Select Authenticator app in the drop-down menu. User is prompted to download the App (this step is already done). Click Next. If prompted, allow notifications. Then add an account, and select “Work or school”, Click Next Use the App to scan the QR code, then Click Next. You should get a notification on your phone that the account is added successfully and you will see the qcc.mass.edu account in the App. Click Next on the computer. “Let’s try it out” window appears with a number. Type this into your phone. Then tap Done. Your account is now set up to use the Authenticator App for MFA. Note: If this is your first time logging into your account OR you are prompted with the screen below, this is your prompt to set up the secondary method of Authentication and you should download the Microsoft Authenticator App, then follow the above steps. After successfully entering your credentials, you will be presented with the following screen.

Multi-factor authentication (MFA) is a process of logging in to tech systems that verifies you are who you say you are. At QCC, you need to use MFA to log in to your Microsoft and other QCC accounts. The video shows how to use MFA to log in to these accounts: MultiFactor verification Video

Word Excel PowerPoint Outlook Publisher* Access* OneNote TB of OneDrive Storage and more * Publisher & Access are only included in the Windows Version

iOS: iOS 13 Windows: Windows 10 build 14393 Android: Android OS 7.0 Web: Latest version of Safari, Chrome, Edge, or Firefox Mac: Mac OS 10.14

The ribbon is a set of toolbars at the top of the window in Office programs designed to help you quickly find the commands that you need to complete a task. You'll find some of the things that were previously on the ribbon available now under the File menu, including the Save and Options selections. There are several ways that you can control the appearance of the ribbon: Auto-Hide Ribbon, Show Tabs, Show Tabs and Commands. Office 365: Use the Ribbon Display Options button in the lower-right corner of the ribbon and select your choice from the drop down menu.

Office 2007, Office 2010, Office 365, or Office 2013 users can open documents created without any additional action. Customers using earlier versions of Office may need to download and install a compatibility pack. If you are using Microsoft Office Word 2007 or Word 2010, you can open .docx or .docm files that were created in Word 2019, 2016 and 2013. However, a few newer features may not be supported in older versions or they may not be editable. For example, equations in later files are converted to images in earlier versions of Word, which can’t be edited. Although people who use previous versions of Microsoft Office and have installed the Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats, can open documents that are saved in the Microsoft Office Word 2007 format, they may not be able to change some items that were created by using new or enhanced features.

Click File > Print to see a print preview of the current document to the right of other useful print-related settings. The right side of the window previews how the document will look when printed. Use the left side of the window to choose a printer or fine-tune settings — for example, to change from Portrait to Landscape, to change the paper size, or to print only the current page. There are various icons and toolbars that will appear around the document to advance to another page, change the zoom level, and, in Excel, to show the margins so that column width can be changed. To set more print options, click the Page Setup link at the bottom of the left side of the window, below Settings.